Prime Care

Why Prime.Care?

Your mediclaim only wakes up when you’re admitted.

You call the doctor: consultation, cash. Stop at the pharmacy: medicines, cash. Two days later, a blood test: cash again. Your health insurance card stays in your wallet, because none of this involved hospitalisation.

The problem isn’t health insurance—it’s what it was built to cover. Most family floater and corporate plans in India focus on hospitalisation of 24+ hours, leaving everyday outpatient care uninsured. Across a year, these small expenses add up to a significant amount Indian families pay entirely out of pocket.

Everyday ExpensePaid For By Regular Health Insurance?Paid For By Prime Care?
Fever/viral consultationNoYes, cashless
Monthly prescribed medicinesNoYes, cashless
Routine blood test or check-upRarelyYes, from Day 1
Surgery or hospital admissionYesNot applicable

Your Health Cover, honestly explained

What exactly is an OPD health insurance plan?

OPD stands for Outpatient Department: any care you receive without an overnight hospital stay. Think consultations, medicines and diagnostics.

An OPD plan is purpose-built to pay for that category of expense, either through reimbursement or, increasingly, through a cashless OPD wallet you can spend directly at partner clinics and pharmacies. It isn’t a substitute for your existing health insurance. It’s the missing half.

If you need this...Look to...
Surgery, ICU, hospital admissionYour existing hospitalisation health insurance
Doctor visits, medicines, testsAn OPD insurance plan like Prime Care

Where the current system breaks down

Here’s where the current system breaks down for most families:

Hospitalisation policies only activate on admission; everything else is paid entirely out of pocket.

  • Employer group insurance rarely includes OPD, and where it does, it’s usually a reimbursement process, not a cashless one.
  • Reimbursement means paying first, saving every receipt, filing a claim, and waiting weeks to see the money again, only if the claim isn’t rejected on a technicality.

We sit between no cover and full insurance: an affordable, purpose-built OPD plan that works alongside whatever hospitalisation policy you already have.

Doctor consultationsHospitalisation Health InsuranceNot coveredReimbursement-Only OPD RiderCovered, pay firstPrime Care OPD PlanCovered, Cashless
Claim experienceHospitalisation Health InsuranceNot applicableReimbursement-Only OPD RiderPaperwork, weeks to settlePrime Care OPD PlanInstant QR scan, no paperwork
Waiting periodHospitalisation Health Insurance30–90 days typicalReimbursement-Only OPD RiderOften appliesPrime Care OPD PlanNone
Best suited forHospitalisation Health InsuranceSurgery, ICU, admissionReimbursement-Only OPD RiderEmployees with existing group coverPrime Care OPD PlanEveryday care for individuals & families

Everything a family actually uses, covered from day one

No sub-clauses hiding what’s excluded. Just the everyday care you already pay for, made cashless.

Our plans are made around one annual wallet you actually use, not a policy document you hope you never need.

  • In-Clinic Doctor Consultations

    Cashless access to consultations across the partner clinic network, for the visits you can’t postpone.

  • Unlimited 24/7 GP Tele-Consultation

    Instant consultation; a doctor on call at 11 p.m. on a Sunday, included on every plan.

  • Prescribed Pharmacy

    Prescribed medicines redeemed cashless at partner pharmacies, no waiting for a refund.

  • Diagnostics & Annual Health Check-Up

    Lab tests and one annual check-up covered from day one, not after a waiting period.

What Makes It a Cashless OPD Plan

Every benefit is tied to your OPD cashless card: a digital QR code on your phone, linked directly to your annual wallet.

  • Cashless access to consultations across the partner clinic network, for the visits you can’t postpone.
  • Your bill is settled instantly from your OPD wallet, no cash upfront
  • No reimbursement form, no scanned receipts, no waiting for a claim to clear
  • Family plans share one wallet across up to 4 members on one card

Sign Up to Scan in Four Steps

  1. Pick Your Plan

    Choose Bronze, Silver, Gold, Platinum or Advanced, then Individual, Family or Extended family, based on how often your household uses healthcare.

  2. Complete a 2-Minute KYC

    Just your name, phone, and email. No medical tests, no health questionnaire.

  3. Receive Your OPD Cashless Card

    Your cashless QR and digital policy card are delivered once your plan is confirmed.

  4. Scan & Save

    At any network clinic, pharmacy, or lab, scan your card and pay directly from your OPD wallet.

Built Around Indian Regulation, Not Around Fine Print

  • DPDPA 2023–compliant data handling, with clear rights to access, correct, or erase your data
  • KYC-based identity verification before your plan activates
  • A 15-day free-look refund window if the plan isn’t the right fit
  • A named grievance officer and published Terms of Service for every plan
  • Clear exclusions stated upfront: no hospitalisation cover, no cosmetic or fertility treatment, no cash payouts

Start With One Plan and Cover Your Whole Family

Same tiers for every family size. Prices include GST.

  • Bronze

    ₹833/ month

    ₹10,000 / year · ₹20,000 OPD wallet

    • Doctor consultations
    • Medicines
    • Diagnostics
    • Annual health check-up
  • Silver

    ₹1,424/ month

    ₹17,085 / year · ₹30,000 OPD wallet

    • Doctor consultations
    • Medicines
    • Diagnostics
    • Annual health check-up
  • Gold

    ₹1,787/ month

    ₹21,440 / year · ₹40,000 OPD wallet

    • Doctor consultations
    • Medicines
    • Diagnostics
    • Annual health check-up
  • Advanced

    ₹2,931/ month

    ₹35,175 / year · ₹75,000 OPD wallet

    • Doctor consultations
    • Medicines
    • Diagnostics
    • Annual health check-up
See Full Coverage

Why Prime Care, Not Just Any OPD Cover

  • Genuinely Cashless

    Not a reimbursement plan wearing a cashless label; every benefit settles instantly at the point of care

  • No Medical Tests

    Sign-up needs KYC, not a health check-up

  • Real Network

    Apollo 24|7, Tata 1mg, Redcliffe Labs, Agilus Diagnostics, Fortis, and fit.pass, not an unnamed list of “partners”

  • Transparent Pricing

    5 tiers, published wallet limits, no hidden sub-clauses

  • Fast Activation

    Buy today, and your plan activates the same day once KYC is confirmed

  • Try It Risk-Free

    Full refund within 15 days if you haven’t used any benefits